Notation based on the Specified Commercial Transactions Act

 

Distributor Hamatoku Co., Ltd.
Operations Manager   Yasuhito Fujimoto
Address 31 Hanazonoicho, Ukyo-ku, Kyoto 616-8042, Japan
Phone Number 075-463-7369
Email Address info@kyoto-hamatoku.com
Selling Price Displayed with tax included on the reservation screen and details page for each course/plan.
Additional Fees – Consumption tax (prices shown include tax)
– 10% service charge
– Telecommunication costs associated with internet connection
Payment Method Credit Card
Time of Payment Advance payment via credit card is processed upon completion of the reservation.
Time of Service Provision Food and beverage services will be provided at the restaurant on the date and time of your reservation.
Cancellation and Refund Policy Due to the nature of the service, we cannot offer refunds after the food and beverage have been provided.
For reservation cancellations or changes in party size, cancellation fees will be charged based on the following policy.

Food Cancellation Policy:

  • Up to 5 days before dining date: Free cancellation
  • Up to 3 days before dining date: 50% cancellation fee
  • Within 3 days of dining date: 100% cancellation fee

* Strictly enforced

Geiko Cancellation Policy:

  • Up to 2 weeks before reservation date: Free cancellation
  • Within 2 weeks of reservation date: 100% cancellation fee